The University of Tennessee, Knoxville

Operations Excellence

Haslam College of Business

Theory of Constraints Institute

The Theory of Constraints (TOC) was conceived in the early 1980s as a tool to manage operations. Since then, the TOC body of knowledge has grown significantly and has been applied successfully to project management, replenishment and distribution, finance, and marketing.

TOC resolves management dilemmas by asking three simple but critical questions:

  • What do I need to change?
  • What should the change be?
  • How do I make that change successfully?

These three questions collectively embody what is known as the TOC Thinking Process. It’s a process that will help you determine root causes, resolve conflicts, and derive winning solutions that benefit all parties.

The University of Tennessee Graduate & Executive Education offers the following courses to help you apply TOC concepts and principles to your organization—and increase profitability at an unprecedented pace:

Graduate & Executive Education ~ 504 Haslam Business Building, Knoxville, TN 37996-4150
Phone:+1 (865) 974-5001 ~ Fax: +1 (865) 974-4989 ~


The University of Tennessee, Knoxville. Big Orange. Big Ideas.

Knoxville, Tennessee 37996 | 865-974-1000
The flagship campus of the University of Tennessee System